Dani wrote a great post about how the system is working at
Walter Baker in Barrehaven. I feel compelled to write a post about how things are going at the
KRC. Not to complain about the
KRC but to highlight how different things were for me and to let you know what to expect if you go to
KRC.
First thing I want to stress is that we were vaccinated on October 28
th and I can only speak from my experience on that day. They may modify and refine their process so you may find things different when you go (I hope you find things different when you go).
I arrived at
KRC at 2pm. Which I now know was very late. I received my number and when I did the math (they started giving out numbers at around 800 and I was number 234) it turned out I was 434 in the cue. I was asked to "please stay" and I complied. This was a mistake.
At
KRC they were giving out one number per family. This made it hard to estimate times, because one family may be 2 people and another may be 5. There was a point when they were calling only 10 numbers per half hour. At around 3pm M fell asleep on my lap. I figured I couldn't do anything until he woke up. He slept for 1.5 hours. They started calling numbers around 2:30 and by the time M woke up at 4:30pm they were only at 960(
ish). That means that in two hours they had managed to go through just over 100 families. I have no idea how many people that is. We left at 5pm and met Kev and D for a dinner out. We returned at 6pm and they were at #70. We decided to go home and I returned at 7pm to find out they were at 130. At 8pm I decided we would all go back and wait.
At 8:45 a security guard started rounding up all families with young kids and sending them to the head of the line. They felt it was getting too late for the young children to be waiting. We were taken at 9pm and at that point things moved very quickly.
At
KRC they are giving you the forms when you first arrive and there is a Health Nurse walking around the concourse making sure all the forms are filled out properly. It took us all of 3 minutes to get through the forms processing area and by 9:15 we were all vaccinated. We waited our required 15 minutes and headed home.
My understanding is that the staff at
KRC were going to stay until the last person was immunized and they were estimating that would be around midnight.
I want to stress that the staff at the
KRC were doing their best in a difficult situation. Initially people were fairly happy and resigned to a wait. By 5pm when it was clear the numbers were moving very slowly people started to get frustrated. I myself felt quite frustrated and I consider myself an EXTREMELY patient person. If you know me in real life, you know this to be true. I am patient to the point where I sometimes find myself being taken advantage of. So yes, even I was frustrated by the wait.
At 6pm I approached the nurse walking the concourse and asked her what our recourse was if it became apparent that our number would not be called till 10pm. She was clear that if we did not present ourselves for our vaccination today that we would have to start the entire process again tomorrow with a new number. At that point, having already taken a partial day off work and having waiting 4 hours I decided we were in it for the long haul not matter what time they called us.
The staff were courteous, they were professional and very sympathetic. I made sure we were friendly and smiled and said thank you to each and every one of them.
It wasn't my favourite way to spend a Wednesday but I will say that I am 100% glad we are vaccinated and I hope it keeps this nasty virus away from my gang.